Refund policy
At Belle Morn, we want you to adore every purchase, but we understand that sometimes a return or exchange is necessary. To ensure a smooth and hassle-free process, please review our return policy below:
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Eligibility for Returns and Exchanges: You may return or exchange unworn, tagged clothing items within 14 days of purchase, provided they meet our conditions. Please ensure your items are in their original condition with all tags attached.
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Online Sale Return Fee: For online sale returns, a $9 shipping and restocking fee will be deducted from your refund.
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Refund Processing: If your return is accepted, we will process your refund and apply it to the original method of payment or issue store credit, as per your preference. Please note that refunds can take up to 7-10 business days to appear on your bank account, depending on your financial institution's processing times.
To initiate a return or exchange, please follow these steps:
- Contact our customer support team to receive shipment instructions.
- Securely package your unworn, tagged clothing items, including a copy of the original receipt and the return authorization number.
- Ship the package back to us, using a traceable shipping method, as we cannot be responsible for lost packages.
We appreciate your understanding and cooperation, and we look forward to assisting you with any returns or exchanges. If you have any questions or concerns regarding our return policy, please feel free to reach out to our customer support team.